714-709-4766
Residential
JSEA Services provides extensive training on all of your companies products cpe.
JSEA Services LLC's independent contractors are fully equipped with stocked vehicles, ladders, tools and proper equipment & communication to accommodate our MSO Partners.
What makes J-SEA Services different from other contractors in this industry is our focus on "Customer Satisfaction". This is the foundation for any business to become successful and provides genuine growth which starts from the initial interaction between a representative and a potential consumer. Our OSP Management Crews coordinate with our trained professional technicians who take the time to educate every customer on these simple customer service basics, which include:
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Explaining how the installation will be completed
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Product features and equipment functionality.
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Friendly, understandable method of teaching.
When applied to each subscriber our technical staff is able to reduce repeat service calls and increase incredible customer satisfaction. This provides our MSO partners with less retention, more loyal customers, and the best promotion of them all," WORD OF MOUTH" thats the best marketing strategy of them all.
Commercial
JSEA Services Business Class Services Specialist team provides our MSO's clients with professional installations, and in-depth explanations of business class services. We pride ourselves on the fundamentals to intermediate knowledge on all of your products, including how to install and troubleshoot today’s cable operator business services from your local small businesses to your global corporation clientele.
We only provide the best candidates with business class services who hold a minimum of 2 years of experience. We do our absolute best to ensure our MSO partners confidence. Each employee that works for JSEA Services is fully aware of our Zero Tolerance Policy which favorably affects the metrics of the customer experience, and MSO performance. JSEA Services also continues to provides training for experienced techs who want to bridge any gaps between the RF and IP services needed to support larger business networks.
JSEA Services employees are also
trained on The National Electrical Code which is the governing premise for wiring in residential and commercial buildings. We are fully aware that this is a highly technical and detailed set of safety code requirements designed to protect the public from injury or death.
Our administration enforces that each technician understands the NEC Code and reflects this in every installation done for all residential and commercial buildings.
Projects
Here at JSEA Services we know there will always be a need for improvements of any MSO and their HFC plant's. This is a necessity in the constant change in technology and with the growing economy, there will be much more need of quality knowledgeable techs to supply the demand.
JSEA Services specializes in the global telecommunications world. Whether it’s residential upgrades, commercial digital changeovers, and much more. JSEA Services can take on any size job by providing the resources in a timely manner.
JSEA Services in consistently growing and expanding our trainings nationwide and deploying fully equipped employee's with all their necessary tools to handle and project for any MSO.
JSEA Services craftsmen can provide the services intended to better any previous imperfections thats expected by all of our MSO partners. We have crews all across the USA, and can assist your telecommunications needs.